Use cases and case studies

How real Forward customers are using Forward Enterprise.
Explore more uses cases in short video format in our Forward Fix library


ROI Study

Read how this financial institution cut costs by leveraging
Forward Enterprise in trouble ticket resolution,
audit-related fixes and change window frequency.


In dynamic, agile network environments, ordinary tasks include updating existing devices and making changes to current configurations. Multiple vendors and diversified networks increase the complexity and the reliability of such changes, making standard configurations harder to enforce. Additionally, every change window can create an opportunity for “configuration drift” from a given desired configuration.

At a large financial services firm, the configuration drifts started to cause network outages. After every change, software or hardware, an army of people was employed to manually verify that the changes were not introducing any error or outage-inducing problem. However…(read the use case: Network and Configuration Audit)

Read Network and Configuration Audit Use Case

Ensuring network security is becoming only more crucial — and challenging — for large enterprises, as malicious actors seek to exploit any available security gap to infiltrate the network, steal data and launch their attacks. Adhering to network policy and ensuring devices remain in compliance is a critical step in preventing security events. Although everyone understands the importance of maintaining compliance, config drift is present in almost every network, meaning most of us are one ACL away from making headlines that nobody wants…(read the use case: Automatic Noncompliance Detection and Alerts)

Read Automatic Noncompliance Detection and Alerts Use Case

Network engineers and operators often face the problem of maintaining a usable and up-to-date form of network documentation of their networks. The heterogeneity of the networks, the widespread variance of OS versions and the fast pace of network changes make it extremely difficult to have current, accurate network documentation that operators can rely on. As a consequence, they often have to deal with more than one and not always accurate “single source of truth” about the network.

A large media company was previously unable to gather information on device details, configuration, connectivity or on IP localization because there was no single repository for all the network elements. Every time a change was implemented in the network…

Read Network Documentation and Visualization Use Case

Forward Enterprise can assist network operations and engineering teams in problem resolution in four different ways: Incident detection, incident mitigation, incident prevention, and incident resolution. Read how a Fortune 500 financial services company uses Forward to drastically improve network reliability by simplifying problem detection, accelerating time to resolution, and proactively identifying potential network issues before they cause trouble.

Read the Case Study

In most organizations, the deployment of new applications creates significant workload on the network team. Every new application poses some connectivity and security requirements that network teams are not able to verify at the fast pace required by the business.

At a global card payment processor, the network team was required to vet network connectivity requirements in terms of destination IPs, protocols and ports for every new application to roll-out. To accelerate this process, the engineering team…

Read Application Team Self Service Use Case

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